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Contact us
Need help with Survive No10, your purchase or your access link? Email us and we’ll get back to you as soon as we can.
If your message is about a purchase, please include your PayPal order reference and the email address you paid with. It helps us find your order quickly.
Why an ilovelondon.com email address?
No10.co.uk is run by the same independent team behind ilovelondon.com, so both sites share one inbox. If you email us, you’re in the right place.
No10.co.uk is independent and has no connection to HM Government or the Prime Minister’s Office.
Before you email
You may find a quicker answer here:
- Read the full FAQ: how the game works, elections, saving and sharing.
- Already bought? Have your private access link sent to your PayPal email again.
- Refunds and purchase terms.
Paid but the game didn’t unlock? Please don’t pay again. Email us with your PayPal order reference and we’ll sort it out.